On-Line Technical Support

Tips & Tricks mhat.gif (1355 bytes).

Does the Internet Seem Slow?
Below you will find a listing of some check points and options you might wish to try to speed up your connection.


  • Does your modem need replacing?
  • Contact your phone company and get a written report on the quality and available bandwidth of your phone line.
  • Replace your modem cables and phone cables.
  • Check all JVLNET setting in your browser and dialer to be sure they are correct.
  • Contact our support department and have them help you check all your settings.
  • Reboot your computer and re-dial to see if it is still slow.
  • Clear both your browsers history and temp file cache buffers.
  • Take your computer over to a friends house on a different side of town and them dial up and see if all is faster.
  • Contact the computers manufacturer for possible warranty.

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